Shipping policy

Shipping Policy

Thank you for shopping with DriveCore Accessories. Below you'll find everything you need to know about how and when your order will arrive.

Where We Ship
We currently ship to addresses within United States. [We are unable to ship to P.O. boxes or APO/FPO addresses.]

Order Processing Time
All orders are processed within [1–3] business days (Monday to Friday, excluding U.S. holidays) after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

You will receive an order confirmation email once your order is placed. You'll receive a second email with your tracking number once your order ships.

Estimated Delivery Times
Standard shipping within the United States: 4-10 business days after your order ships.

Delivery times are estimates and are not guaranteed. Delays can happen because of carrier issues, weather, high-volume holiday periods, or other events outside our control.

Shipping Rates

Shipping costs depend on your order, including the items you purchase, the size and weight of your package, and your delivery address. The exact shipping cost for your order is calculated and shown at checkout before you complete your payment.

From time to time, we may offer free shipping promotions. Any available shipping discounts will be applied automatically at checkout.

The final shipping cost is always shown at checkout before you pay.

Orders With Multiple Items
Items in the same order may ship from different warehouses. This means they may arrive in separate packages and on different days. You will not be charged extra shipping for this. You will receive tracking information for each package.

Tracking Your Order
Once your order ships, you'll receive an email with your tracking number. You can also view your order status by logging in to your account and selecting "Orders." If you ordered through the Shop app, you can track your package there too. Please allow up to 48 hours for tracking information to update.

Incorrect Shipping Address
Please make sure your shipping address is correct before completing your order. If you notice a mistake, contact us within [12] hours of placing your order, and we'll do our best to update it before it ships. We are not responsible for orders delivered to an incorrect address entered at checkout.

Lost, Stolen, or Delayed Packages
If your tracking shows "delivered" but you can't find your package, please check around your property and with your neighbors, and allow 24–48 hours in case the carrier marked it early. If you still can't locate it, contact us within [7] days of the delivery date and we'll help you file a claim with the carrier.

If your tracking hasn't updated for more than [7] business days, please contact us and we'll look into it.

Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within [7] days of delivery with your order number and photos of the item and packaging. We'll make it right. For more details, see our Refund Policy.

Questions
If you have any questions about shipping, contact us at [support@sidwellsales.com]. Please include your order number. We reply within [1–2] business days.